TMA Guaranteed Ride Home

TMA Guaranteed Ride Home

TMA Guaranteed Ride Home is designed to help commuters who are worried about how they will get home when an emergency arises. Knowing there’s a guaranteed ride home allows participants to use RTA/WEGO Train, RTA WEGO commute express, Bus and VanStar vanpools with peace of mind and confidence.

TMA Guaranteed Ride Home ensures participants six FREE RIDES per year for unexpected emergencies such as an illness or a sick child.  Participants are provided a voucher for a taxi that covers the cost of the ride.

Watch This Video to Learn More About TN Ride Home

TMA Guaranteed Ride Home Serves Vanpool, Bus and Train Commuters

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Reasons for Using TMA Guaranteed Ride Home

Concept Burnout Syndrome. Business Woman feels uncomfortable working. Which is caused by stress, accumulated from unsuccessful work And less resting body. Consult a specialist psychiatrist

Commuter becomes ill during the work day

Close Up Of Senior Man With Hands On Walking Frame Being Helped By Care Worker

Family member becomes ill during the work day

Hear what others are saying about TMA Guaranteed Ride Home

clarksville-people

“I was worried about getting stuck at work, but TMA Guaranteed Ride Home provides a taxi voucher so if something comes up, I can always get home.”

Frequently Asked Questions

Who can use the program?

TMA Emergency Ride Home service is intended to provide emergency rides home for regular rideshare participants who cannot ride home with their normal RTA train,  RTA Commute express bus or VanStar vanpool.  To qualify, participants must share a ride to work with at least one other person on an average of at least three times per week or 15 times a month. 

What is an emergency?

You may use the service only for the following reasons:

  • You or an immediate family member is sick or has an immediate need for your assistance.
  • You are asked to work late that day by your supervisor during the day.
  • Your regular driver cannot drive you because he or she has left unexpectedly or must unexpectedly work late.
What counties are covered?

This service is limited to the Tennessee counties of Davidson, Cheatham, Dickson, Maury, Montgomery, Robertson, Rutherford, Sumner, Williamson or Wilson, and can be limited in some of these counties where arranged transportation is not available.

What does it not pay for?

This service is not intended to cover the following:

  • Medical appointments made in advance
  • Overtime when requested in advance
  • Getting home during periods of bad weather, including sleet or snow
What does the voucher pay for?

TMA Guaranteed Ride Home provides a voucher for a taxicab.  The voucher includes the cost of the trip, including tip or gratuity to the taxicab driver.